官网补件清单里也没有主控选择，怎么办啊？求助各位了

中文写完google翻译，然后修改下。英语不好凭空写不出来，但还是看得懂、修改得了吧。你能看懂，基本英语母语的人也能看懂。 你说开包及损，估计对方会要你上传购买凭证，也可能会让你联系销售商。当然也可能让你对机器再次自检确认。 P.S.英语还是很有用的，虽然高考下调了其权重。

非常感谢！

关键件有问题最闹心了，但愿能调换。

就描述清楚哪里坏了，问他咋办，他们可能会要求上传个图片啥的说明一下，然后问你要地址之类的。搞定后会让你把坏的用DHL寄到一个上海的地址，记得千万别寄，先问他们要中国售后联系电话，一定要确定寄去的地址是否有效，DHL的运费国内相当坑爹。然后他们就会把新的用平邮寄过来，慢慢等吧，差不多要40天。前几天刚这样换过一个坏的触摸传感器。

谢谢 Zephyr
我已经发电邮了 [email protected] 是这个地址吗？
昨天用QQ邮箱发的 但目前还没回复，今天用Gmail再发一个试试。邮件里包含可图片和一段AVI ，希望能成功。

淘宝买的？自己海淘的只能自己想办法了 风险与便宜并存 中奖也没办法

 提示：您可以先修改部分代码再运行

关注ing。。。

慰问啊。。

一起看结果

[i=s] 本帖最后由 Benttn 于 2014-3-6 10:13 编辑 [/i] [img]到目前为止，没收到LEGO的任何回复。:sad:

[i=s] 本帖最后由 Benttn 于 2014-3-6 10:17 编辑 [/i] 今天我用Gmail再发一次看看

[i=s] 本帖最后由 Benttn 于 2014-3-6 10:20 编辑 [/i] 再次致电中国LEGO，还是没用。:sad:

关注。

[i=s] 本帖最后由 Benttn 于 2014-3-6 10:17 编辑 [/i] LEGO回邮了 但基本没什么用 重置和刷BIOS早做过了

Hello,

Thank you for contacting LEGO Mindstorms Technical Support.

Please try a reset and Firmware update of the brick as described in the user guide:

Resetting the EV3 Brick does not delete existing files and projects from previous sessions in the EV3 Brick memory. Files and projects from the existing session will be lost.


1. Make sure that the EV3 Brick is turned on.
2. Hold down the Back, Center, and Left buttons on the EV3 Brick.
3. When the screen goes blank, release the Back button.
4. When the screen says “Starting,” release the Center and Left
buttons.

To update the firmware, you need a USB connection from your computer to your EV3 Brick. Your computer must also be connected to the Internet.


1. Turn your EV3 Brick on and connect it to your computer.
2. Select Firmware Update in the Tools menu.
3. Click the Check button to see if new firmware updates are
available.
4. Select the most recent firmware version from the Available
firmware files.
5. If you want to use a firmware version located on your computer
instead, use the Browse button to find and select the correct
firmware file.
6. Click the Download button to download the new firmware to
your EV3 Brick. The progress bars at the bottom of the Firmware
Update dialog box will show you how the firmware update is
proceeding. Once complete, your EV3 Brick will restart itself.

Let us know how you are getting on.

Best Regards,

Bego?a F. at LEGO MindStorms Technical Support

继续联系他们 总会给解决的